Apple Icloud an Error Occurred During Activation Try Again

Are you having problems sending or receiving text letters using your iPhone, iPad or Mac? Have your usually blue speech communication bubbles turned greenish? Are messages not showing upward in the correct club? Is iMessage telling you that your text hasn't been delivered? Are you wondering why iMessage is not working?

In this feature nosotros expect at causes of iMessage failure and offer straightforward troubleshooting tips to assist you fix the messages app on your iPhone, iPad or Mac. Detect out how to tell if iMessage is down, what to do if iMessage stops working on your iPhone, and what to do if iMessage is not working in your Mac. We volition help yous gear up all your iMessage problems.

If you only desire to set up the service, see How to set up iMessage on iPhone.

Why is iMessage non working?

There are lots of reasons why iMessage can finish working: it could exist an issue with Apple's iMessage server, a problem with the Messages app, or your settings could need adjusting.

Before nosotros move on to specific difficulties, let'south piece of work through nine unproblematic troubleshooting steps that will solve the nigh common issues with iMessage.

1. Bank check if iMessage is downwardly

The offset possibility is that the server that iMessage is run from is down – which could mean that iMessage isn't working for anyone. This is rare, simply information technology does happen occasionally.

You lot can check if any of Apple'due south online services are experiencing outages by checking the System Condition page.

On this web page Apple gives you a heads-up well-nigh any services with planned maintenance work, forth with a report of whatever recently resolved problems in any of its services. However, if your issue has but only appeared, bear in mind that the website's update frequency tends to be measured in minutes, non seconds – perhaps every bit many every bit 30 on occasion – so the problem may not have been spotted yet.

Even if Apple tree's Organisation Condition site suggests all is well, there could be an outage that's local to yous. As an alternative to Apple's page, yous could try Downwards Detector, which provides a graph detailing outage reports from the past 24 hours, and even an outage map to run into whether yous're in an affected area.

Yous could also search for the give-and-take iMessage and related terms on Twitter; if lots of people are talking about the problem then information technology'southward clearly not but you.

The fix

The good news is that even if iMessage is down, yous should withal exist able to communicate with your friends via normal texts.

If iMessage is declining, your message should automatically exist pushed into green-chimera texts instead of blue-bubble iMessages. Light-green indicates that the message is being sent as a text, rather than an iMessage). (Here's how to tell an iMessage from a standard SMS text.)

If this isn't working for you, read our guide to sending texts when the recipient isn't getting your iMessages. If an iMessage isn't sending if you hard press on the message you lot should see an option to "Send as Text".

2. Brand sure you've got a connexion (and enough information)

iMessage needs a data connexion to work, so you need to brand certain yous've got 3G or 4G (or 5G) available, or a good WiFi signal. Without WiFi or a cellular data connection your iMessage won't send.

Check you tin can admission the web by performing a quick search in Safari. If you run into no results you've identified the root of your trouble.

If you don't accept a good cellular connectedness yous could try turning Airplane Fashion on and off to meet if yous tin meliorate your reception. Depending on your iPhone either swipe in from the top right or swipe up from the bottom of your iPhone or iPad screen, and select and deselect Airplane Mode – the plane icon.

Fifty-fifty if the cellular connection is great, you might not have plenty data. Is there a risk you've used up all your data for the month? Are y'all even sure that information is included in your contract? Contact your network provider to check. (Read about how to save data on your iPhone hither.)

The prepare

If yous are out of data, or the 3G/4G connection is poor, try one of the following:

• In improver to switching the aerials on and off using Airplane Mode, turning your iPhone on and off over again may besides help it find a stronger signal.
• Log onto a nearby Wi-Fi network to send your iMessage. To find a nearby network, go to Settings > Wi-Fi and accept a wait to see if at that place is a free Wi-Fi network nearby.
• If your Wi-Fi connexion is the trouble so turn off Wi-Fi and use 3G/4G.
• If none of those tips works you may need to reset your network settings. Tap Settings > General > Reset > Reset Network Settings and run across if this fixes the problem.
• If you still don't get a data connectedness, and in that location is no WiFi available, you should be able to press and hold on the undelivered bulletin and choose to 'Send equally text message' from the options that come up. A text message should become through even over a GPRS connexion.

3. Brand sure iMessage is on and fix up correctly

Check you're set up to send and receive iMessages by going to Settings > Messages and checking that iMessage is turned on.

If when you get to this page you see a bulletin suggesting that iMessage is "Waiting for activation" or "Activation unsuccessful", then read this article: What to exercise when iMessage won't activate on your iPhone.

If iMessage is switched on and at that place is no message about activation, check that your phone is set up correctly to receive iMessages: Go to Settings > Messages and check the addresses and mobile number you have listed in Ship & Receive.

The set up

Bold information technology's not an activation issue, run through the following:

1. Turn off your mobile number or e-mail address in the list of places where you can Send & Receive from. We suggest trying a process of elimination to see if iMessage works with just your mobile number or just an email address.
2. Bank check there is a tick beside your phone number in the Starting time New Conversations From section if you're using an iPhone.

4. Turn information technology off and on again and restart Messages

Every bit in all proficient troubleshooting articles one essential piece of communication is to turn it off and on once more. You could get-go off by double-pressing the Home push and swiping up on the Letters app, earlier relaunching information technology. If the app was hanging this may well set up the trouble.

The ready

If things withal aren't working you could try the post-obit:

1. Reboot iMessage by going to Settings > Letters and turning off iMessage, then turn off your iPhone by pressing and holding the on/off switch, slide to power off, so expect for your iPhone to get-go up once again.
2. One time you've rebooted, return to Settings > Messages and turn iMessage back on.
3. Sign out of your Apple tree ID and and so sign in again. You can do this from Settings > Messages then tap on Send & Receive and at the top of the page tap on your Apple tree ID and choose Sign Out.
4. Then sign in again and come across if this has fixed the problem.

For related advice yous may also like to read How to send and receive text messages on Mac and How to use Messages on the iPhone.

5. Delete some messages

If your Messages app has a lot of photos and videos information technology might slow downward a bit. Deleting some of your iMessages – especially the ones with lots of photos might solve the problem (but annotation that images sent via iMessage won't automatically appear in your Photos app).

The fix

There are a few ways to reduce the size of your iMessage library.

• To delete messages you can swipe from correct to left on a message in the Letters list and choose Delete.
• Or you can tap the Edit button in the acme left-hand corner of Messages and delete letters that fashion.
• There is also a 'Keep Messages' option in Settings > Messages. Await for Message History and tap Keep Messages – you can select Forever, 1 year or 30 days. Before y'all decide to delete messages after 30 days, be sure you lot aren't about to lose some of import letters! (For related advice, we have a feature about how to call back deleted text messages.)
• While you're here, y'all can also change your settings and so that you send low-res images, which have up less infinite. Become to Settings > Messages and toggle Low-Quality Prototype Mode on. (It's the terminal option, right at the bottom of the page.)

6. Check iOS is up to date

If your software isn't upwardly to date there may be a issues stopping it from working properly.

The fix

To check if an updated version of iOS is available (and download and install it if and so), become to Settings > General > Software Update.

For more detail on the updating process and the issues information technology may entail, encounter How to update iOS.

vii. Check Network settings

Brand sure it's not a trouble with your Network settings.

The fix

Here's how to reset your Network settings if Letters aren't sending.

1. Go to Settings > Full general > Reset > Reset Network Settings. You'll accept to enter your passwords over again after yous do this.
2. You could as well endeavour turning off Wi-Fi Help. Wi-Fi Assist volition switch to a cellular signal when it is stronger than your local WiFi network. Turning it off has worked for some people. Get to Settings > Mobile Information and scroll down to WiFi Assist and switch it off if it's on.

8. Check Time Zone settings

Some users accept establish that they had problems sending Letters when the fourth dimension zone wasn't set to update automatically. It's not clear what was causing the problem, perhaps it's to do with the carrier settings.

The fix

Hither's how to change your time zone settings:

1. Go to Settings > Full general > Date & Time and make sure your fourth dimension zone is set automatically.
2. Set Automatically to ON.

9. Reset all Settings

As a last resort, you could do a full Reset…

In Settings go to Full general > Reset.

10. Ask Apple

If yous are still having bug and so it's probably time to go an appointment with a genius at the Apple Shop, here's how.

Specific issues with iMessage

Beneath we look at some specific problems with iMessages – let usa know if yous experience any issues with the service, or if you discover a set of your ain.

iMessage activation unsuccessful

Setting up iMessage on an iPhone or iPad should be a simple procedure, but it can sometimes be problematic. In some case people are seeing an error message when they try to activate iMessage (or FaceTime) on their iPhone.

You may come across one of the post-obit error letters:

• Activation unsuccessful.
• An error occurred during activation.
• Waiting for activation.
• Could not sign in, delight cheque your network connection.
• Unable to contact the iMessage server.

The fix:

Nosotros offering lots of advice about how to fix this issue hither: What to do when iMessage won't activate on your iPhone.

In summary:

• Check if iMessage has been deactivated in Settings > Messages.
• Turn Messages off and on again in Settings > Messages. Exercise the same with FaceTime. And so turn your iPhone off and on over again. Once your iPhone is on again go back to Messages and turn information technology dorsum on.
• Contact your mobile network about the problem.
• You may just take to wait – it can take 24 hours to exist activated.

Why isn't my friend receiving iMessages?

If you know your friend has an iPhone, iPad or Mac, they should be able to receive iMessages – only they may not have the iMessage feature activated, or not be registered for it.

Information technology's also possible that they accept recently changed networks and need to activate iMessage.

Alternatively, it's possible that your friend has switched to using an Android or Windows device? They may still be able to receive iMessages on their iPad and Mac, but they won't receive them on their new handset. If they no longer want to receive iMessages they need to deregister from iMessage.

The Gear up

If you know your friend has an iPhone, it may just be that they need to plough on the service. In which case, tell them:

• Go to Settings > Letters.
• Plough on iMessage.

However, it may non exist that simple, and then we have a dissever tutorial most the steps they demand to take to make sure iMessages will get through.

If your friend no longer has an iPhone it's nonetheless possible that you can transport iMessages – but they won't be delivered to their new handset. If they would prefer to turn off iMessage to avert missing out on texts, they tin can do the post-obit:

1. If they even so accept the old iPhone they can go to Settings > Messages.
2. Switch off iMessage.
3. Information technology'southward too possible to deactivate iMessage using a web tool here.

After turning off iMessage, the text letters y'all ship on an iPhone volition be dark-green rather than blue.

iMessage visual effects aren't working

Back in iOS 10 Apple introduced some fun animated effects that you can use to raise your iMessages.

For example, you lot can press and hold on a speech bubble to add a thumbs upwards or a heart, you lot tin can send sketches, and if you press and hold the arrow that yous commonly tap to send a bulletin yous volition go admission to fun furnishings like Send with Echo, Spotlight, Balloons, Confetti, Love, Lasers, Fireworks, Shooting Stars, and Commemoration.

The fix

If the problem is that some of these visual effects aren't being received past your recipient, try the following:

1. Bank check that your recipient has installed iOS 10 or iOS 11.
2. Some effects also won't work if your friend has Reduced Motility activated on their iPhone (they may have changed the setting to salvage battery ability every bit per the advice in this characteristic). In that case, they need to Go to General > Accessibility > Reduce Motion > Off.

Note, your effects won't work if they're non sent equally an iMessage; if your friend doesn't have an iPhone iPad or Mac they won't see them.

Can't send a group iMessage

If y'all're having trouble sending messages to groups of people, ane reason could be that one of your contacts no longer has an iPhone.

When you lot send a group bulletin in iMessage all your contacts will show up as blue, until you add together someone who doesn't have iMessage, and so they will all turn green as the iMessage group volition non be supported.

If yous had a grouping iMessage and ane of your contacts stopped using their iPhone this would break the group iMessage. To find out if this is the case, start a new group message rather than continuing with the old one.

Information technology'due south besides possible that you lot can't ship a grouping message to an existing thread because yous left the conversation.

The prepare

If you lot think you've close yourself out of a group message, as we described higher up, you volition demand to do the following:

1. Open up the Messages app and tap the grouping message you're trying to answer to.
2. If you lot've left the conversation a message will tell you lot and so.
3. You tin can't unilaterally rejoin a conversation: you'll need to have one of the remaining participants add you again.
4. Alternatively, you could but get-go a new conversation with all the aforementioned participants and get from in that location.

What if you are intent on group messaging your friends and non all of them have iPhones? In that case, your all-time option is to use Whatsapp. Nosotros have this tutorial about using Whatsapp here.

Lost or accidentally deleted Messages

If you've accidentally deleted of import letters, or if yous've updated your iPhone and realised that some messages have disappeared, don't worry: yous may be able to become them back.

The fix

There are v main ways of getting dorsum lost or deleted iMessages:

• Recollect from an iCloud fill-in.
• Retrieve from the iCloud website.
• Contact your telephone provider.
• Recollect from an iTunes backup.
• Call up using a third-political party app.

We comprehend all of these in a separate article: How to retrieve deleted text messages.

Messages on iPhone not actualization (or out of order) on Mac/iPad

The matching Messages apps on iOS and Mac should permit you to hands and conveniently comport on iMessage conversations across the two platforms. But sometimes the ii apps fail to sync properly, and iMessages sent from (or received on) the iPhone fail to appear on the Mac, or vice versa.

The fix

Do not worry. This is such a common complaint that Apple has made information technology possible to store all your in iCloud – which means that they volition always be in sync on all your devices. For more than information, we have this tutorial nearly using iMessages in iCloud.

If you aren't smashing on turning on iMessages in iCloud (information technology may touch on your available storage) you could try the following:

1. Go to Settings > Messages > Send & Receive. Brand sure all the email addresses (not simply phone numbers) that you lot want to acquaintance with that iMessage account have been ticked. (You may need to tap 'Utilize your Apple ID for iMessage' at the height to brand the addresses announced.)
2. Now open the Messages app on your Mac. Click Messages in the top bill of fare bar, then Preferences. Click Accounts, then tick the appropriate email addresses once again. You may demand to enter more details for some of them.
3. Finally, restart Messages on each device and (hopefully) you'll find that the effect is solved.

For more than detail, see How to sync iMessage conversations on iPhone, iPad and Mac.

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Source: https://www.macworld.com/article/672629/imessage-not-working-how-to-fix-imessage-on-iphone-ipad-mac.html